Cancellation and Reservation Policies

Cancellations and Changes

In order to maintain our commitment to all of our guests, Cabo Adventure operates a strict cancellation policy:



  • 48 hours or more prior to excursion date - 100% refund

  • 24 hours or more prior to excursion date - date changes, subject to availability

  • Less than 48 hours prior to tour date, as well as no shows and late arrivals - no refunds 


Changes to your reservation or cancellations can be requested via email or by calling us toll free from the US and Canada at 1-888-526-2238 or from Los Cabos at (322) 226 8413. All changes are subject to availability.


Free Transportation

Round-trip transportation is included from select hotels exclusively for our guests who book their tours at least 24 hours in advance. If you have any questions, please contact an Adventure Advisor.


Important Notice for Cruise Ship Guests

Due to the restrictive and changing schedules of the cruise liners, we strongly recommend that you book your shore excursions through your cruise line agent. By booking our tours through your cruise line, we can guarantee best schedules and smooth transfers to and from our tours. Thanks for your understanding.


Charges to your Card

Your credit card will be charged as soon as your requested Cabo Adventures can be confirmed - this is normally within 24 hours of sending your reservation to us. If the date that you choose is unavailable Cabo Adventures will offer an alternative day or time and confirm this with you before making any charges to your card.


Prices and Exchange Rates

Prices are quoted in US dollars but charges are made in Mexican Pesos. We use the bank rate of the day so that your bank statement reflects as closely as possible the published dollar price.


Credit Card Safety


Cabo Adventures wants you to feel safe when making a secure reservation online. For this reason we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make reservations for our tours. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the internet. Once received, your credit card information is not transmitted over the internet again.

On the day of your Cabo Adventure, you must bring your credit card and another form of your personal ID when you check in.

If you prefer to speak to someone in person, please call us at +52 (322) 226 8413.

Whichever method you choose, an Adventure Advisor will respond in 48 hours or less.

Thank you for choosing Cabo Adventures!


We guarantee an adventure that reflects our long standing commitment to real life-changing experiences and world-class service.