Cancellation and Reservation Policies
Cabo Adventures offers the most popular tours and activities in Cabo, which is why all our excursions are operated exclusively by prior reservation.
Once you receive the confirmation email, your reservation is guaranteed. If you haven't received it, please check your spam folder or contact us at info@cabo-adventures.com.
Cancellations and Changes
The following cancellation and change policies apply only to reservations made via our website www.cabo-adventures.com
Cancellation Policy:
- More than 48 Hours Before Tour: If you cancel and request a refund at least 2 days (48 hours) before the tour, there's a 10% charge for administrative expenses.
- Less than 48 Hours Before Tour or No-Show: If you cancel less than 48 hours before the tour date, arrive late, or don't show, no refunds or changes are allowed.
- Special Promo Reservations: For bookings made under the 3x2 Promotion, no changes or cancellations are permitted
Date Changes:
-
24 Hours Before Tour: You can change your tour date for free if you request it at least 24 hours before the tour. Changes depend on availability.
Changes to your reservation or cancellations can be requested via email at info@cabo-adventures.com or by calling us toll-free from the US and Canada at 1-800-916 8734 or from Mexico at +52 (624) 173-9528.
Transportation service
For the activities listed below, we offer an optional round-trip transportation service to most of the hotels in Cabo. The cost of this service is $10 USD per person.
- Dolphin Programs
- Whale Watching Photo Safari
- Luxury Whale Watching
- Luxury Day Sailing
- Luxury Sunset Sailing
- Luxury Two Bay Snorkel
- Snorkel & Sea Adventure
- Scuba Diving
- Jet Ski Ocean Adventure
If you are interested in booking this service, please contact us at least 24 hours in advance at info@cabo-adventures.com or by calling us toll-free from the US and Canada at 1-800-916 8734 or from Mexico at +52 (624) 173-9528.
>> Private Tours include private round-trip transportation.
Charges to your Credit or Debit Card
Your credit card will be charged as soon as your order is placed on Cabo Adventures’ official site - this is typically reflected in your account within 24 hours.
If the date that you choose is unavailable, Cabo Adventures will offer an alternative day or time. A 12% fee will be added at the time of purchase and will be determined at the point of checkout.
Prices and Exchange Rates
Prices are quoted and charged in US dollars.
Credit Card Safety
Cabo Adventures wants you to feel safe when making a secure reservation online. For this reason we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make reservations for our tours.
The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the internet. Once received, your credit card information is not transmitted over the internet again.
Fraud Prevention
As part of our Fraud Prevention policy, the person who made the purchase must present their credit card and personal identification at the time of check-in.
If the cardholder cannot be present, a copy of their credit card (both sides) and their identification must be sent by email to info@cabo-adventures.com, at least 24 hours prior to your tour.
If you prefer to speak to someone in person, please call us at +52 (624) 173-9528.
Whichever method you choose, an Adventure Advisor will respond in 48 hours or less.
Thank you for choosing Cabo Adventures!
